Privacy Policy
Your privacy matters to us at tyvenquoralysta
Last Updated: March 15, 2025
Introduction
tyvenquoralysta ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tyvenquoralysta.com or use our financial services platform focused on savings strategies.
This policy applies to all users of our services and complies with the Protection of Personal Information Act (POPIA) of South Africa and other applicable privacy laws. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several types of information from and about users of our services, including information by which you may be personally identified and information that does not identify you personally.
Personal Information: Name, email address, phone number, postal address, and other contact details you provide when registering for our services or contacting us.
Financial Information: Information about your financial goals, savings preferences, and investment interests that you voluntarily share during consultations or assessments.
Usage Information: Details about your visits to our website, including traffic data, location data, logs, and other communication data and resources you access.
Device Information: Information about your computer or mobile device, including IP address, operating system, browser type, and device identifiers.
How We Use Your Information
We use the information we collect about you for various purposes, including to provide, maintain, and improve our services. Here's how we typically use your personal information:
- To provide and deliver the financial education and savings strategy services you request
- To process your registration and manage your account
- To send you technical notices, updates, security alerts, and support messages
- To respond to your comments, questions, and provide customer service
- To monitor and analyze trends, usage, and activities in connection with our services
- To personalize and improve our services and provide content or features that match your interests
- To send you newsletters, marketing communications, and other information that may be of interest to you
- To comply with legal obligations and protect our rights and the rights of others
Your Rights Under POPIA
As a South African resident, you have specific rights regarding your personal information under the Protection of Personal Information Act. We are committed to facilitating the exercise of these rights.
Right to Access
You have the right to request copies of your personal information. We may charge a small administrative fee for this service as permitted by law.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure
You have the right to request that we erase your personal information under certain conditions, subject to legal retention requirements.
Right to Object
You have the right to object to our processing of your personal information for direct marketing purposes or where we rely on legitimate interests.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:
With service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. With law enforcement, government officials, or other third parties when required by law or to protect our rights, property, or safety.
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. With your explicit consent for any other purpose not covered in this policy.
Data Security Measures
We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
Encryption of data both in transit and at rest using industry-standard protocols
Regular security assessments and penetration testing of our systems
Access controls and authentication measures to limit data access to authorized personnel
Regular backup procedures and disaster recovery plans to ensure data availability
Employee training programs on data protection and privacy best practices
However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. The retention period depends on several factors, including the nature of the information, why we collected it, and relevant legal or operational retention needs.
Generally, we retain account information for active users indefinitely until account deletion is requested. Marketing communication data is kept until you unsubscribe or request deletion. Website analytics and usage data are typically retained for 24 months. Financial consultation records may be kept for up to seven years to comply with regulatory requirements.
When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention schedule and applicable legal requirements.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. Cookies are small data files stored on your device that help us remember your preferences and improve our services.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted). You can control cookie settings through your browser preferences, though disabling cookies may affect the functionality of certain features on our website.
We also use third-party analytics services that may collect information about your online activities over time and across different websites. You can opt out of these services through their respective privacy settings or by using browser extensions that block tracking.
International Data Transfers
Your personal information may be transferred to and processed in countries other than South Africa, including countries that may not have data protection laws equivalent to those in South Africa. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
These safeguards may include standard contractual clauses approved by relevant data protection authorities, adequacy decisions, or other legally approved mechanisms. We will only transfer your personal information to countries or organizations that provide an adequate level of protection for your rights and freedoms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this policy.
For significant changes that may affect your rights, we will provide additional notice through email or prominent website notifications. Your continued use of our services after the effective date of any changes constitutes your acceptance of the updated policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information and your privacy rights.
Contact Us About Privacy
If you have questions about this Privacy Policy, need to exercise your
privacy rights, or want to file a complaint about our privacy practices,
please contact us at:
tyvenquoralysta Privacy Officer
Neserhof, Klerksdorp, 2571, South Africa
Phone: +27117403076
Email: info@tyvenquoralysta.com
You also have the right to lodge a complaint with the Information Regulator
of South Africa if you believe we have not handled your personal
information in accordance with applicable privacy laws.